Autoserve
In the case of all vehicle accidents, please call: 01522 708 885
This is a 24/7 facility, for both fault and non-fault accidents.
Call our accident management partner as soon as possible after an accident has occurred.
Call our accident management partner as soon as possible after an accident has occurred.
Our accident management partner is Optima Claims. Your call to the number above will connect you directly to Optima Claims.
Our Accident Management service covers both fault and non-fault accidents with a 24/7, 365 days a year incident response line.
Following your call to the dedicated Autoserve customer-only line, our Accident Management partner will arrange for your vehicle to be recovered. It will be taken to an approved repairer for a damage assessment and any necessary repairs will be carried out.
Our partner is part of a nationwide network of approved repairers and qualified engineers who review repair estimates. They help ensure that damage assessments and repair costs are fair and accurate.
While our partner repairs your vehicle, they will provide a courtesy car free of charge and manage communication with the relevant insurance companies on your behalf to help progress and settle your claim. If you’re involved in a non-fault accident, they can also arrange a like-for-like replacement vehicle for the duration of the repairs, subject to availability.
They’ll also provide advice or free legal assistance if you, as the driver, is not at fault.
For full details and FAQs please refer to your Autoserve driver handbook.
Following your call to the dedicated Autoserve customer-only line, our Accident Management partner will arrange for your vehicle to be recovered. It will be taken to an approved repairer for a damage assessment and any necessary repairs will be carried out.
Our partner is part of a nationwide network of approved repairers and qualified engineers who review repair estimates. They help ensure that damage assessments and repair costs are fair and accurate.
While our partner repairs your vehicle, they will provide a courtesy car free of charge and manage communication with the relevant insurance companies on your behalf to help progress and settle your claim. If you’re involved in a non-fault accident, they can also arrange a like-for-like replacement vehicle for the duration of the repairs, subject to availability.
They’ll also provide advice or free legal assistance if you, as the driver, is not at fault.
For full details and FAQs please refer to your Autoserve driver handbook.