End Guard Submission Form


Please complete and submit this form for our technician to advise on your vehicle damage.

Types of damage can include: scuffs, scratches, alloy wheel damage, chips or cracks to glass and bodywork dents and missing parts.

Autoserve's End Guard check is included free of charge with your Guaranteed Maintenance package. Once submitted, our technician will look over the images or video/s provided and will provide you with our opinion, based upon our understanding of BVRLA fair wear and tear guidelines and if we think it would be beneficial for the damage to be looked at by a trained bodyshop repairer, then we would advise you accordingly, before you return the vehicle to your leasing broker.

This estimate will be passed back to you to agree before your vehicle to be booked in for repair. It is up to you whether you wish to get any damage repaired, however failure to do so could result in higher repair costs from your leasing broker once the vehicle is returned.

End Guard is only Autoserve's opinion of the damage based on the evidence provided in this form and comparison to BVRLA's fair tear and wear guidelines. We cannot be held responsible if your leasing broker has a different opinion on any damage.

If you wish to view a copy of the BVRLA's fair wear and tear guidelines, please ask your leasing broker to provide you with a copy.

If the damage spreads across more than one area, please select the area with most damage

If you have any issues completing this form, please call us on 0121 521 3500 or email info@autoserve.co.uk.

Our technicians will review your submission and aim to reply to you within 2-3 working days. Our repair partners have advised from the estimate stage to the vehicle being repaired is on average 4-6 weeks, please ensure you have enough time before returning the vehicle to your lease company.