Returning a leased or contract-hire vehicle can feel daunting, especially if you’re unsure what will be classed as acceptable wear and what could result in end-of-contract charges. That’s where the BVRLA Fair Wear & Tear Guidelines come in.
These industry-wide standards exist to make vehicle returns fair, consistent, and transparent for everyone. In this guide, we’ll explain what the guidelines mean in practice and give you a clear checklist of things to do before handing your vehicle back.
What are the BVRLA Guidelines?
The British Vehicle Rental and Leasing Association (BVRLA) represents the UK’s vehicle leasing and rental sector. Its Fair Wear & Tear Guidelines set out what is considered reasonable wear and tear over the normal life of a vehicle, based on its age and mileage.
In short:
- Wear that happens through normal, careful use is acceptable
- Damage, neglect, or poor repairs are not
Most leasing companies follow these guidelines, which means they’re an important reference point when preparing a vehicle for return. If you want to know what to follow then reach out to your leasing provider and they’ll be able to provide an up to date list.
Fair Wear & Tear vs Damage: What’s the Difference?
Understanding this distinction is key.
✔ Fair Wear & Tear (Generally Acceptable)
- Light surface scratches that can be polished out
- Minor stone chips on the bonnet or bumper
- Slight scuffing to wheels (within limits)
- Normal interior wear consistent with mileage
✖ Damage (Likely to Be Charged)
- Dents or scratches that break the paintwork
- Cracks or chips in the windscreen
- Missing, mismatched, or badly repaired parts
- Tears, burns, or heavy staining inside the vehicle
If damage goes beyond what’s expected for the vehicle’s age and mileage, it’s likely to be recharge-able.
Vehicle Return Checklist: What to Check Before Hand-back
Using the BVRLA guidelines as your benchmark, here’s a practical checklist to help you avoid unexpected costs.
1. Exterior Bodywork
- Inspect all panels in good daylight
- Look for dents, deep scratches, or paint damage
- Repair damage where paint is broken or panels are distorted
2. Wheels and Tyres
- Check alloys for heavy scuffs or cracks
- Ensure tyres meet legal tread depth requirements
- Replace mismatched or damaged tyres
3. Glass and Mirrors
- Windscreen must be free from cracks and significant chips
- Side windows and mirrors should be intact and undamaged
4. Interior Condition
- Clean upholstery, carpets, and dashboard
- Check for tears, burns, or permanent stains
- Ensure all controls, screens, and switches work correctly
5. Lights and Number Plates
- All lights must be working and undamaged
- Number plates should be secure, clean, and legible
6. Mechanical Condition
- Vehicle should be roadworthy and free from warning lights
- Address any known faults before return
7. Documentation and Accessories
- Service history (where required)
- Owner’s manual
- Spare keys
- Locking wheel nut
- Charging cables (for EVs and hybrids)
Missing items can result in additional charges, even if the vehicle itself is in good condition.
Why Preparing Early Matters
Leaving checks until the last minute can be costly. Preparing in advance gives you time to:
- Compare repair costs versus end-of-contract charges
- Use trusted repairers rather than emergency fixes
- Spread costs and avoid disruption
Many drivers and fleet operators find it more cost-effective to address issues before inspection rather than after.
What Happens at the End of the Lease?
As you approach the end of your lease, the company you hired the vehicle from will provide formal documentation outlining the return process, if you want this earlier, then your leasing provider will be able to provide it for you. This will include:
- What condition the vehicle is expected to be returned in
- How the BVRLA Fair Wear & Tear Guidelines are applied
- Details of the inspection process
- A clear breakdown of any charges that may apply for damage, missing items, or issues that haven’t been addressed
Reviewing this documentation carefully is essential. It gives you a final opportunity to resolve any problems before inspection and helps avoid surprises once the vehicle has been collected.
Final Thoughts
The BVRLA Fair Wear & Tear Guidelines are there to protect both drivers and leasing companies. Understanding them, and acting early can help you return your vehicle with confidence and avoid unnecessary charges.
If you’re unsure whether something counts as fair wear or damage, getting advice ahead of return day can make all the difference.
Preparation isn’t just about avoiding costs, it’s about making the vehicle return process simple, predictable, and stress-free.
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