Autoserve
Accident Management
Get 24/7 support with vehicle recovery, repairs and insurance coordination for a stress-free accident management experience.
Our Accident Management service is available 24/7, 365 days a year, whether the accident was your fault or not. Simply call our dedicated Autoserve customer line on 01522 708885, and our Accident Management partner will manage everything from there.
First, your vehicle will be recovered and taken to an approved repairer for assessment. Our nationwide network of BS 10125-approved repairers provides high-quality repairs using agreed labour rates and discounted parts. In addition, ATA/VDA-qualified engineers review all estimates to ensure repair costs are fair and accurate.
By using approved repairers, we help keep your vehicle repairs efficient and minimise downtime. While your vehicle is being repaired, we’ll provide a courtesy car free of charge.
Our partner will manage communication with insurers, helping to simplify the claims process. If the accident wasn’t your fault, they can also arrange a like-for-like replacement vehicle during repairs (subject to availability) and provide free legal assistance to support you throughout the process.
Our Accident Management service is available 24/7, 365 days a year, whether the accident was your fault or not. Simply call our dedicated Autoserve customer line on 01522 708885, and our Accident Management partner will manage everything from there.
First, your vehicle will be recovered and taken to an approved repairer for assessment. Our nationwide network of BS 10125-approved repairers provides high-quality repairs using agreed labour rates and discounted parts. In addition, ATA/VDA-qualified engineers review all estimates to ensure repair costs are fair and accurate.
By using approved repairers, we help keep your vehicle repairs efficient and minimise downtime. While your vehicle is being repaired, we’ll provide a courtesy car free of charge.
Our partner will manage communication with insurers, helping to simplify the claims process. If the accident wasn’t your fault, they can also arrange a like-for-like replacement vehicle during repairs (subject to availability) and provide free legal assistance to support you throughout the process.
A summary of our accident management service:
Please note: This service is not a substitute for motor insurance. Separate motor insurance is required by law to drive on UK roads. Our Accident Management service provides post-accident support, and our partner can assist you in making a claim with your insurer.