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Company FAQ’s
Welcome to our FAQ page. Here, you’ll find answers to some of the most common questions about our products, services, and policies. If you need further assistance, please feel free to reach out to our support team.
How can I contact Autoserve?
What do I need to do if my Autoserve key fob is misplaced?
What happens at the end of my contract?
I’ve sold my vehicle, can I pass the Guaranteed Maintenance contract to the new owner?
Will my car be serviced at a local garage or main dealer?
Will the tyre centre know to contact you for authorisation?
Can I use another tyre fitting company?
What happens if I breakdown away from home?
What if someone else is driving my vehicle and they breakdown?
Who will provide a courtesy car after an accident?
Do I still need to purchase separate motor insurance?
Does my membership cover me in any vehicle, or just the vehicle registered with Autoserve?
Will my call to Autoserve be answered 24/7?
What would happen if I request to cancel my contract part way through my term?
When will my vehicle’s servicing be carried out?
Does my contract include Adblue and oil top ups?
Are winter tyres included?
After my call to Autoserve, how quickly will a breakdown vehicle attend?
What if I breakdown while in or driving another vehicle?
How quickly will your accident management partner attend to my vehicle?
What if I have an accident while in a vehicle not registered with Autoserve?