Really happy with the service from Charlotte at Autoserve. Wanted a service at a main dealer because only they can update the BMW computer. Got me booked in without any fuss and also secured the MOT for the same day without prompting so that will be a big time saver.
D
Darren2026-01-16
Just needed a question answering about…
Just needed a question answering about where to go to get my tyres checked, Charlotte messaged me back quickly and said where I could get this done, thank you
MJC
Mr J Cribb2026-01-16
Great setvice
I can’t rate auto serve services and handling of my query higher. Charlotte was on it , when I called and followed up with the date of service. The biggest compliment I can give them is, that it’s so easy to manage so I don’t need to worry about it
Get 24/7 assistance with vehicle recovery, repairs, and insurance coordination for a hassle-free accident management experience.
Our Accident Management service supports you 24/7, 365 days a year, whether the accident was your fault or not. Simply call our dedicated Autoserve customer line, 01522 708885, and our Accident Management partner will take care of the rest. Your vehicle will be recovered and sent to an approved garage where the damage will be assessed and repaired.
Our partner works with a nationwide network of BS-10125 approved repairers, ensuring high-quality repairs at agreed labour rates and discounted parts. All estimates are reviewed by ATA/VDA Qualified Engineers, ensuring fair and accurate damage costs. By using approved repairers, you can trust that your vehicle will be repaired efficiently with minimal downtime.
While your vehicle is being repaired, a courtesy car will be provided free of charge. Our partner will also handle communication with the relevant insurance companies, making the claims process easier for you. If the accident wasn’t your fault, they can arrange a like-for-like replacement vehicle during repairs, subject to availability, and offer free legal assistance to help you through the process.
A summary of our accident management service:
24/7 accident support – Always here when you need us.
Simple process – Just call, and we handle everything.
Vehicle recovery and repairs – Your vehicle is taken to a BS-10125 approved repairer for assessment and high-quality repairs.
Quality assurance – Damage estimates reviewed by ATA/VDA Qualified Engineers.
Non-fault accident support – Like-for-like replacement vehicle provided where available, plus free legal assistance.
Insurance coordination – We manage insurer communication.
Please note: This service is not a substitute for motor insurance. Separate motor insurance is required by law to drive on UK roads. Our Accident Management service provides post-accident support, and our partner can assist you in making a claim with your insurer.